your rights, your information and how we use it
F Simmonds and Sons is committed to protecting your personal information.
Who we are
We are F Simmonds and Sons, a supplier of gaming and amusement equipment to licensed premises.
How to contact us
Email : firstname.lastname@example.org
Information we collect and use
Information about you that we collect and use includes:
Information about who you are e.g. your name, address and contact details
Information connected to your product or service with us e.g. your bank account details
Information about your contact with us e.g. meetings, phone calls, emails / letters
Information if you visit one of our of offices e.g. visual images collected via closed circuit television (CCTV)
Information you may provide us about other people e.g. pub tenants for products you have with us
Where we collect your information
We may collect your personal information directly from you, from a variety of sources, including:
an application form for a product or service
phone conversations with us
emails or letters you send to us
meetings with one of our business representatives
our online services such as websites, social media and mobile device application
If you are a pub tenant the information we collect and use will most likely have been provided by the pub company on your behalf.
We may also collect personal information on you from places such as business directories and other commercially or publicly available sources e.g. to check or improve the information we hold (like your address) or to give better contact information if we are unable to contact you directly.
What we collect and use your information for
We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only where:
We believe we have a legitimate interest to send you information about products and services offered by F Simmonds & Son’s or selected third parties we have chosen to work with which we believe may be of interest and benefit to you.
it’s necessary to provide the product or service you have requested e.g. if you wish to hire one of our products we will require some personal information including your name, address, contact details, bank account details
it’s necessary for us to meet our legal or regulatory obligations e.g. to tell you about changes to Terms and Conditions or for the detection and prevention of fraud
it’s in the legitimate interests of F Simmonds & Son’s e.g. to deliver appropriate information and guidance so you are aware of the options that will help you get the best outcome from your products; where we need to process your information to better understand you and your needs so we can send you more relevant communications about the products you have with us and to develop new products and services; to improve the products and services offered to you
If you do not wish us to collect and use your personal information in these ways, it may mean that we will be unable to provide you with our products or services.